Privacy Policy

Preamble

Thank you for choosing to use QR Scanner ETG (hereinafter referred to as "our product"). We highly value your privacy and are dedicated to safeguarding your personal information while providing you with excellent services. Please carefully read the following privacy policy to understand how we collect, use, disclose, and protect your data.
1. Information We Collect
1.1 Information from Your Device
Device Identification: We collect information such as your device model (e.g., iPhone 14, Samsung Galaxy S23), operating system type and version (e.g., iOS 16, Android 13), and unique device identifiers like IMEI (for Android) or UUID (for iOS). This helps us optimize the performance of our product for different devices.
Browser Information: If you access our product through a web browser, we may gather details about your browser type (e.g., Chrome, Safari), its version, and language settings.
1.2 Usage Information
Scanning Data: We record details of your QR code scans, including the content of the QR codes (such as website URLs, contact information, or product details), the time and frequency of scans, and the location where the scans occur (if location services are enabled). This data allows us to analyze user behavior and improve the functionality of the scanner.
App Interaction: Information about how you interact with our app, such as which features you use most frequently (e.g., the ability to save scanned results, share scanned content), how long you spend using the app in each session, and any error messages that occur during usage.
1.3 Information You Provide
Account - related Information: If you choose to create an account with QR Scanner ETG, we will collect your username, password, and optionally, your email address. This enables you to save your scanned results, access them across different devices, and receive personalized services.
Feedback and Support Requests: When you contact us for support or provide feedback, we collect the information you send, which may include details about the issues you're facing, your suggestions for improvement, and any personal information you choose to share to help us better understand and address your concerns.
2. How We Use Your Information
2.1 Service Provision
Function Execution: We use the collected information to enable the core functionality of QR Scanner ETG, which is to accurately scan and interpret QR codes. For example, when you scan a URL - containing QR code, we use the scanned content to direct you to the relevant website.
Personalization: By analyzing your usage patterns and preferences, we can offer personalized features. For instance, if you frequently scan product - related QR codes, we may provide more relevant product - related information or offers in the app.
2.2 Product Improvement
Performance Optimization: Usage data helps us identify areas where the app can be improved. If we notice that a particular device model or operating system version experiences slow scanning or other issues, we can focus on optimizing the app for those specific scenarios.
Feature Development: Based on user feedback and usage trends, we decide which new features to develop. For example, if many users request the ability to batch - scan multiple QR codes, we may prioritize adding this feature to the app.
2.3 Security and Fraud Prevention
Account Security: We use the information you provide during account creation to protect your account from unauthorized access. We may also monitor for any suspicious activities, such as a large number of scans from an unusual location, to prevent fraud.
Malicious QR Code Detection: By analyzing the content of scanned QR codes and user reports, we can identify and block malicious QR codes that may lead to phishing websites, malware downloads, or other security threats.
2.4 Communication
Service - related Notifications: We may use your contact information (if provided) to send you important service - related notifications, such as app updates, security alerts, or changes to our privacy policy.
Feedback Response: When you send us feedback or support requests, we use the information you provided to respond to your inquiries and keep you informed about the status of your request.
3. Information Sharing
3.1 Third - Party Service Providers
Analytics Partners: We may share anonymized and aggregated usage data with third - party analytics providers (e.g., Google Analytics) to help us better understand how users interact with our product. These partners use the data to provide us with insights and reports on user behavior, which in turn helps us improve our services.
Cloud Storage and Hosting Partners: We may share your data (such as scanned results that you choose to save if you have an account) with cloud storage and hosting providers (e.g., Amazon Web Services) to ensure the safe storage and availability of your data. These partners are contractually obligated to protect your data and use it only for the purposes specified in our agreements with them.
3.2 Legal Requirements
Compliance with Laws: We will disclose your information if required to do so by law, such as in response to a subpoena, court order, or government regulation. This may include sharing information to comply with anti - fraud, anti - money laundering, or other legal requirements.
Protecting Rights and Interests: If we believe that sharing your information is necessary to protect the rights, property, or safety of our company, our users, or the general public, we may disclose the relevant information. For example, if we are involved in a legal dispute and sharing your information is relevant to the case, we may do so in accordance with the law.
4. Information Security
4.1 Technical Measures
Encryption: We use industry - standard encryption technologies (such as SSL/TLS for data in transit and AES for data at rest) to protect your information. This ensures that your data is encrypted when it is transmitted between your device and our servers and is stored securely on our servers.
Access Controls: We have strict access controls in place to limit who can access your information. Only authorized employees and contractors who need access to your data to perform their job functions (such as developers, customer support representatives) are granted access, and their access is restricted based on their specific job requirements.
4.2 Management Measures
Employee Training: We train our employees on privacy and security best practices to ensure that they handle your information with care and in accordance with our privacy policy. All employees are required to respect the confidentiality of your data.
Security Audits: We regularly conduct security audits and assessments of our systems and processes to identify and address any potential security vulnerabilities. This helps us maintain a high level of security for your information.
However, it's important to note that no security measures are 100% foolproof. While we take all reasonable steps to protect your information, there is always a risk that your data could be accessed, disclosed, or modified by unauthorized parties.
5. Your Rights
5.1 Access to Your Information
You have the right to request access to the personal information we hold about you. You can contact us at ramdassaykar@gmail.com, and we will provide you with a copy of your information within a reasonable time frame, subject to any legal requirements or restrictions.
5.2 Correction of Your Information
If you believe that the information we have about you is inaccurate or incomplete, you can request that we correct it. Please send us an email at ramdassaykar@gmail.com with the details of the information that needs to be corrected, and we will take appropriate action.
5.3 Deletion of Your Information
You can request the deletion of your personal information. However, please note that we may be required by law to retain certain information for a specific period (e.g., for tax or legal record - keeping purposes). Also, if you have an account with us, deleting your information may affect your ability to use certain features of the app. To request deletion, send an email to ramdassaykar@gmail.com.
5.4 Withdrawal of Consent
If you have provided your consent for us to collect, use, or share your information in a certain way, you have the right to withdraw your consent at any time. Please note that withdrawing consent may impact the functionality of the app. For example, if you withdraw consent for location tracking, certain location - based features may no longer be available. You can withdraw your consent by contacting us at ramdassaykar@gmail.com.
6. Minors' Privacy
Our product is not intended for use by minors under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor under the age of 13, we will take steps to delete the information as soon as possible.
7. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes to the privacy policy, we will notify you by sending an email to the address associated with your account (if applicable) or by posting a notice within the app. Your continued use of the product after the effective date of the updated privacy policy constitutes your acceptance of the changes.
8. Contact Us
If you have any questions, concerns, or suggestions regarding this privacy policy or our privacy practices, please contact us at:
Email: ramdassaykar@gmail.com Effective Date: March 1, 2025